Email support
The fastest way to reach us. Tell us your device, iOS version, and what happened.
furkankar6@icloud.comSubscriptions & billing
Manage or cancel anytime in iOS Settings → Apple ID → Subscriptions. Refunds are handled by Apple.
reportaproblem.apple.com
We typically reply within 1–2 business days.
Frequently asked questions
How do I record a video with the teleprompter?
Write or pick a script on the Scripts tab, then tap the red record button. Your script scrolls right over the camera while you record, so you can keep eye contact with the lens. Tap anywhere on the script to jump to that line mid-recording.
Can I change the scroll speed, font size, or background?
Yes. While recording, use the on-screen controls to adjust scroll speed, font size, background, and text alignment until reading feels natural for your pace.
How do subscriptions work and how do I cancel?
Premium features are auto-renewing subscriptions billed by Apple. You can view, manage, or cancel anytime in iOS Settings → Apple ID → Subscriptions, or in the app under Settings → Manage Subscription. Cancel at least 24 hours before the period ends to avoid the next charge.
How do I get a refund?
Refunds are handled directly by Apple, not by us. Request one at reportaproblem.apple.com.
How do I export for Instagram, TikTok, or YouTube?
After recording, open the editor to trim your clip and crop it to a social preset — 9:16 (Reels/TikTok), 4:5, 1:1, or 16:9 (YouTube) — then export and save to your Photos.
Where are my videos stored?
Your scripts and recordings stay on your device. Videos are processed locally — we don't upload your footage to our servers.
How do I delete my account or data?
You can permanently delete your account and all associated data at any time directly in the app under Settings → Delete Account. This removes your account together with any scripts and data stored with it, and cannot be undone. You can also email us at furkankar6@icloud.com to request deletion — see our Privacy Policy for details.
The app crashed or a feature isn't working.
Sorry about that! Email furkankar6@icloud.com with your device model, iOS version, and the steps that led to the issue. The more detail, the faster we can fix it.